Shipping Information

Everything you need to know about delivery and shipping

Shipping Overview

At The Nat Veda, we take great care in packaging and shipping our handcrafted products to ensure they arrive in perfect condition. All orders are carefully packed and shipped with premium materials to protect your candles and chocolates during transit.

Delivery Areas

Pan-India Delivery

We currently ship to most locations across India. Delivery availability and timelines may vary based on your location.

• Major cities: 3-5 business days
• Tier 2 cities: 5-7 business days
• Remote areas: 7-10 business days

Express Delivery

Need your order faster? We offer express delivery to select metro cities.

• 1-2 business days delivery
• Available in major metros
• Additional charges apply

Shipping Costs

Standard Shipping

₹99

Delivery within 3-7 business days (location dependent)

Express Shipping

₹199

Delivery within 1-2 business days (metro cities only)

Free Shipping

₹0

On orders above ₹2,000 (standard delivery only)

Order Processing

Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. During festive seasons or special promotions, processing may take up to 3 business days.

Order Tracking

Once your order is shipped, you will receive tracking information via WhatsApp. You can use this to track your package in real-time.

Order Confirmation

You will receive an order confirmation message on WhatsApp immediately after your order is placed and payment is confirmed. This includes your order details and estimated delivery date.

Premium Packaging

Every order from The Nat Veda is packaged with care to ensure your products arrive in pristine condition:

Candles

• Individually wrapped in protective materials
• Placed in sturdy boxes with cushioning
• Fragile stickers for careful handling

Chocolates

• Temperature-controlled packaging
• Insulated materials to prevent melting
• Ice packs included during summer months

Special Considerations

Summer Shipping (March - June)

During hot weather, we take extra precautions with chocolate orders. Shipments may be delayed to ensure products don't melt in transit. We recommend choosing express delivery for chocolate orders during summer months.

Holiday Season

During festive seasons (Diwali, Christmas, etc.), order volumes increase significantly. We recommend placing orders 7-10 days in advance to ensure timely delivery. Processing and shipping times may be extended during these periods.

Delivery Attempts

Our courier partners will make 2-3 delivery attempts. Please ensure:

Someone is available to receive the package
Your phone number is correct and reachable
Your delivery address is complete and accurate
Alternative contact details are provided if needed

Issues with Delivery?

If you experience any issues with your delivery, please contact us immediately:

Package damaged or tampered with
Items missing from your order
Products arrived in poor condition
Delivery delayed beyond estimated time
Unable to track your order

Report issues within 48 hours of delivery with photographs if applicable. We will work quickly to resolve any problems.

International Shipping

We currently ship only within India. International shipping may be available in the future. If you're located outside India and interested in our products, please contact us via WhatsApp to discuss special arrangements.

Questions About Shipping?

Have questions about shipping or need help with your delivery? We're here to help!